FAQs

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Frequently Asked Questions (FAQs)


1. Can anyone order these tests?

A: Except New York, New Jersey, Rhode Island, and Maryland our tests are available in all 46 states. State regulations in NY, NJ, RI, and MD do not allow us to ship the tests to their residents.

2. How reliable are the test results?

A: Your samples will be tested in our world classCLIAcertified labs that physicians regularly use for similar tests. This certification ensures these labs meet stringent regulatory requirements.
The Clinical Laboratory Improvement Amendments (CLIA) regulations include federal standards applicable to all U.S. facilities or sites that test human specimens for health assessment or to diagnose, prevent, or treat disease. CDC, in partnership with CMS (Center for Medicare and Medicaid Services) and FDA (Food and Drug Administration) supports the CLIA program and clinical laboratory quality. Additionally, the labs also need to meet the state regulations.

3. How long does it take to get the results?

A: Once the test is ordered atRxHomeTest.com, you should receive the kit within 3-5 business days with a prepaid return envelope. Once you ship the sample and the lab starts processing it, you should receive your results within 5 business days.

4. Does my health insurance pay for these tests?

A: You can use HSA (or FSA/MSA/HRA) accounts to pay for the tests since these are prescription tests (for further confirmation, please check the IRS publication#969). However, please ensure you are not going outside your specified max and min deductible limits. We do not have the capability to process the insurance claim. Insurance plans vary by individuals, therefore we can not guarantee your HSA payment will always be processed by your plan. Please talk to your insurance provider if you have any further concerns.

5. Do you prescribe any medication?

A: No, our goal is to help you monitor, maintain, and prevent any health concerns through our convenient and confidential tests. The test results are for your information only. Our tests do not substitute the advice of a trained physician or health professional. We encourage to share the results with your primary care physician and to consult before making any decision based on the test results.
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Contact usfor any other questions.